Summary: Vendor selection is not just about scan speed or a mobile interface. Assess processing roles, security architecture, integration integrity, retention, and audit trails together.
Contract and processing
- Are controller and processor roles defined?
- Are purpose, categories, retention, subprocessors, and transfer locations documented?
- What happens to data after termination?
Security and integrity
- Encryption, access controls, MFA, admin logs.
- Backups, disaster recovery, incident response.
- Unique IDs, replay control, error queue, and change history.
Product and operations
Assess offline behavior, shifts, breaks, overtime, employee corrections, role-based reporting, updates, support, and service levels.
Conclusion
A good vendor makes purpose, integrity, access, lifecycle, and contestability manageable—not merely the time event.
Sources
This article is for general information and is not legal advice.
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